Privacy Policy

Effective Date: 16 May 2025

This Privacy Policy describes how Connect Med LLC collects, uses, shares, and protects your personal data when you use our website, services, or communicate with us. We are committed to safeguarding your privacy and complying with applicable U.S. data protection regulations.

1. Who We Are

Connect Med provides personalized pharmacy services, including prescription fulfillment, compounding solutions, and medication therapy management. These services are delivered by Connect Med LLC.

2. Information We Collect

We collect the following types of personal data when you use our platform or interact with us:

Full Name, Phone Number, Email Address, Health-related information (if voluntarily submitted for consultation purposes). We may collect this information via website forms, phone calls, SMS, or email interactions.

3. How We Use Your Information

Your personal data may be used to:

Provide pharmacy consultations and related healthcare services, Fulfill prescription and compounding requests, Send service reminders, confirmations, and updates via SMS or email, Respond to inquiries or support requests, Improve the functionality and quality of our services, Send limited marketing messages (only with your explicit consent).

4. Consent and User Rights

By submitting your information, you consent to our use of your personal data as described. You have the right to:

Access your data, Correct inaccuracies, Request deletion, Withdraw consent at any time, Opt out of marketing communications. To exercise these rights, contact us at [email protected] or reply “STOP” to any of our SMS messages.

5. Data Sharing and Third Parties

We do not sell your personal data.

Your data may be shared securely with third-party vendors (e.g., CRM platforms, HIPAA-compliant healthcare processors) solely to facilitate our operations. These parties are contractually obligated to maintain privacy and data security standards.

6. Data Security

We protect your data using:

SSL encryption (HTTPS), Secure cloud-based data storage, Access controls and staff training, Periodic data integrity checks.

7. Data Retention

We retain your data only as long as necessary to fulfill your service requests or as required by applicable healthcare and data retention laws.

8. Policy Updates

This Privacy Policy may be updated periodically. When changes are made, we will revise the “Effective Date” at the top of this document and may notify you by email or by posting on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Connect Med LLC

📍 1731 W Baseline Rd, Suite #110, Mesa, AZ 85202, United States

📧 [email protected]

📞 (602) 589-2245